Returns & Exchanges
At Impact Gaming Center, we strive to ensure your gaming apparel fits perfectly; however, if you are not completely satisfied, we offer a 30-day return policy for all unworn and unwashed items. Our goal is to keep you looking sharp and feeling comfortable both in-game and in real life.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the specific gaming gear you wish to return to receive a unique Return Authorization number.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all hangtags and labels are intact to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided in your portal and drop the package at any authorized courier location.
- 4.Receive Your Credit
Once our team inspects the quality of the returned apparel, your refund or exchange will be processed within 5 to 7 business days.